Missouri State University

Managing Team Attitudes & Expectations

Call us at 417-837-2615 to see if you qualify for a discount on this course.

May 3, 2018Check for other dates
Th from 9:00 AM to 4:00 PM, 1 session
Dale McCoy

Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.

Course Description

If you have ever been entrusted to overhaul a business unit, initiate a startup, or take over the helm of a successful work group, this seminar will assist you with step-by-step guidelines for success and avoidance procedure inherent in bringing about change. Discover how to get people on your team and win cooperation from other departments. From an expert who has successfully started and turned around departments, businesses and major projects, you will discover how to apply the "tricks of the trade" to achieve your business goals.

Key Information

  Understanding the greatest gift we have 

  • Discuss the toughest challenge faced by a supervisor/manager.

  • Understand the differences between leadership and management.
  • What is the leadership/management pyramid?
  • The five keys to supervisory success

  Understanding proper delegation techniques 

  • Learn the types of situational leadership styles

  • Learn what employees want from their jobs
  • Understand how to respond to criticism
  • Discuss the questions about conflict resolution

 Building the team - How do I accomplish this? 

  • The first question you should ask before beginning your new assignment

  • Three things you need to know before you can lead anybody anywhere
  • Developing world-class players
  • The most important inventory you will ever take - and how to do it
  • Keeping all the right people happy. Hint: You have to know who they are first

 "Tricks of the Trade"

  • How to ask the right questions, make the right changes, 
    overcome resistance to change, and remove obstacles to get you off to the right start

 Benefits of Attending

  • You'll avoid the pitfalls common to taking over a department or 
    other work group

  • You'll get off to the right start by following proven guidelines
  • You'll learn how to create a climate for implementing change with the least resistance

You'll learn how to create a climate for implementing change with the least resistance.  In short, you'll acquire the special skills and knowledge it takes to manage at the departmental level.

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