Missouri State University

Investigative Procedures For Workplace Problems

Dates:
December 5, 2017Check for other dates
Meets:
Tu from 9:00 AM to 4:00 PM, 1 session
Hours:
6.00
CEUS:
0.60
Instructor:
Glenn Pace
Fee:
$239

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Course Description

As the workplace becomes more litigious and our culture in the United States becomes more of a global atmosphere, the need to resolve problems becomes a significant factor.  Complaints, problems and accidents become daily issues.  Trained human resources professionals and operational supervisors can solve these issues through successful investigations that lead to problem solutions.

This seminar teaches the various stages in the investigation process, and uses case studies to guide the participant through that process.

Investigations are necessary in the following instances, but not limited to:

  • Allegations of harassment and discrimination
  • Employee/supervisor misconduct
  • Drugs in the workplace
  • Receipt of a lawsuit
  • Formal employee complaints
  • Other performance issues

Key Topics Covered

Your step-by-step guide to conducting a thorough internal investigation.  A proper investigation can be your number one defense against liability and a costly legal battle.

  • Developing an investigation plan
    *  10 Step Investigation Plan
  • Common investigation mistakes and how to avoid them
  • Interviewing techniques that uncover the real story
    *  Ask the right questions at the right time
  • Preventing retaliation & future misconduct
  • Compile & analyze physical & documentary evidence
  • Presenting investigation findings
  • Investigations and the Law
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